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About Us

Travel Charges is a global travel services platform that supports travelers through multiple communication channels. Our team assists leisure and business travelers with researching and planning travel options based on their individual needs.

We collaborate with airline and travel partners to support route visibility and service availability while helping users explore suitable travel choices. Backed by experienced industry professionals, Travel Charges uses modern tools and structured processes to deliver efficient support and a reliable customer experience.

WHO WE ARE

Travel Charges operates a hybrid travel services model that combines digital platforms such as desktop websites and mobile-friendly applications with assisted support through multilingual contact channels, including phone, email, and online chat.

In addition, Travel Charges offers structured travel support solutions covering customer assistance, sales support, web chat, email handling, process coordination, and related operational services. Our teams also provide travel technology advisory and process support for travel platforms, system integration, automation, and workflow optimization.

VISION

Our vision is to build a trusted travel platform that delivers reliable information and consistent value to customers and partners.

MISSION

We combine creativity, experience, and modern technology to deliver practical and value-driven travel solutions.

VALUES

We promote creativity, collaboration, customer satisfaction, and responsible practices that respect society and the environment.

Our Expertise

Localized Travel Support

Travel Charges uses scalable systems to deliver localized content, language options, and regional support for travelers and partners.

Internal Media Operations

Our in-house media team focuses on content planning, campaign coordination, and maintaining clear communication across platforms.

Custom Travel Technology

Travel Charges’s proprietary technology provides flight search and packaging tools with a hybrid of private and published travel content.